For the officer
The wall moves with the phone
The alarm point, the evacuation route and the escalation line stay anchored to the spot on site. The drill is about their post and not a slide about somebody else's.
AR Training · course 1 of 3
A panel shows FIRE on a floor. What an officer does in the next four minutes decides whether this is a controlled incident or an inquiry. None of it is learnt by watching a video once.
This is the AR simulation form of the basic programme Handle Security Incidents and Services. It runs on the officer's own phone, using the phone's camera. The alarm point, the route to walk and the escalation prompt are drawn over the real site in front of them. Six decisions, one correct answer each, immediate feedback, and an 80 per cent house standard. Every completed run writes a training record with five fields. The officer's name, and the last four characters of their NRIC or FIN. The provider, the course title with the technology named, and the date.
Corporate pricing on request. Course funding application status: pending.
The scenario
A fire alarm at 2am is not a fire until somebody is standing in front of the panel. The sounder goes. In the next four minutes an officer confirms which zone is showing, and decides whether to move. The Command Centre is told. Then comes whatever is behind the door. Every one of those is a decision, and each one has a wrong answer that looks reasonable.
The failures are always the same three. The officer who silences the panel to stop the noise and loses the zone. The officer who forces a hot door. The officer who empties a burning bin into the corridor. None of those come from not caring: they come from never having walked the decision on the actual site, at the actual panel, with someone asking why.
The simulation puts the officer at that panel. The phone's camera locks onto the marker fixed beside it. The alarm point, the route and the escalation prompt are drawn over the live view: this is where it is, this is how you get there, this is who you call while you are walking. Six decisions follow, in the order they happen.
The six decisions are the ones that actually go wrong on a quiet shift. They are, in the order the run puts them:
What changes, and for whom
For the officer
The alarm point, the evacuation route and the escalation line stay anchored to the spot on site. The drill is about their post and not a slide about somebody else's.
For the supervisor
A score is recorded with the date and the scenario. A supervisor can see who has run it and who has not — before an assessor asks.
For the director
The trainee list comes out in the five fields the checklist reads. The link between the training your officers did and the box your assessor ticks stops being a shoebox of attendance sheets.
These are descriptions of the work the training addresses. They are not client results and not a promised saving.
What the officer does, in order
About ten minutes at the post, on the officer's own phone, with a supervisor on site.
The checklist lets an agency build its package on any one of three basic programmes. This package is built on Handle Security Incidents and Services.
The officer stands at the real alarm panel and scans the marker. The AR layer draws the alarm location, the route and the escalation prompt onto the live camera image.
One at a time, four options each, feedback after every one with the reasoning in a single line.
The run is written to the agency's training record: name, last four characters of NRIC or FIN, provider, course title, date. Plus the score and the time on task.
The trainee list exports as a list or a file with exactly the five fields, in the checklist's order.
The run is written to the agency's list in the five fields the checklist reads.
This page is the course. The run itself is on the player: open the scenario - the practice run needs no camera.
The trainee list is what the assessment reads, so it carries exactly the five fields the checklist names - not a summary, not an attendance sheet.
| Field | What it carries |
|---|---|
| Name | As written in the agency's own staff record. Nothing else is stored about the officer. |
| NRIC / FIN | The last four characters only. The full number is never entered and never leaves the phone. |
| Training provider | Whichever name the checklist route puts here: the agency's own name when the agency delivers the training in-house, or the service provider's name when a provider delivers it - in that case the checklist also asks the agency to submit the provider's invoice showing simulation training was used. The field is left blank on purpose: it is typed, not assumed. |
| Course title | States the technology: the training programme or session plus Augmented Reality (AR) Simulation Training. |
| Date of training | The date the run was completed, written from the device at the time of the run. |
The score, the scenario, the site and the time on task stay with the agency's record. A failed run is a re-run, not a mark against an officer - the house standard is 80 per cent, which is a fair bar for six decisions, and what counts here is the run that is completed and recorded - not a mark against anyone.
Every course here is honest about what it is and what it is not, because a package that oversells itself is the one that lets an agency down in front of an assessor. Read these before you book anything.
Questions about this course
Course 1 of 3 · Handle Security Incidents and Services
Fix one marker at the real point, open the player on a phone, and see whether the overlay holds where your officers actually stand. That is a fair test, and it takes three minutes.
Corporate pricing on request. Course funding application status: pending.