AR Training · course 1 of 3

Six decisions between an alarm and a filed report

A panel shows FIRE on a floor. What an officer does in the next four minutes decides whether this is a controlled incident or an inquiry. None of it is learnt by watching a video once.

This is the AR simulation form of the basic programme Handle Security Incidents and Services. It runs on the officer's own phone, using the phone's camera. The alarm point, the route to walk and the escalation prompt are drawn over the real site in front of them. Six decisions, one correct answer each, immediate feedback, and an 80 per cent house standard. Every completed run writes a training record with five fields. The officer's name, and the last four characters of their NRIC or FIN. The provider, the course title with the technology named, and the date.

Corporate pricing on request. Course funding application status: pending.

FormatAR simulation on the officer's phone
DecisionsSix, one correct answer each
Pass standard80 per cent
Evidencea training record per officer

The scenario

Fire alarm / incident response (residential site)

A fire alarm at 2am is not a fire until somebody is standing in front of the panel. The sounder goes. In the next four minutes an officer confirms which zone is showing, and decides whether to move. The Command Centre is told. Then comes whatever is behind the door. Every one of those is a decision, and each one has a wrong answer that looks reasonable.

The failures are always the same three. The officer who silences the panel to stop the noise and loses the zone. The officer who forces a hot door. The officer who empties a burning bin into the corridor. None of those come from not caring: they come from never having walked the decision on the actual site, at the actual panel, with someone asking why.

The simulation puts the officer at that panel. The phone's camera locks onto the marker fixed beside it. The alarm point, the route and the escalation prompt are drawn over the live view: this is where it is, this is how you get there, this is who you call while you are walking. Six decisions follow, in the order they happen.

The six decisions are the ones that actually go wrong on a quiet shift. They are, in the order the run puts them:

  • Confirming the alarm at the panel, then moving
  • Checking a door before opening it
  • Attacking a small fire with the right extinguisher
  • Re-entry: hotspots and re-ignition
  • Directing residents out and keeping the lift out of use
  • Closing the incident out as a filed record

What changes, and for whom

Three people, three different changes

For the officer

The wall moves with the phone

The alarm point, the evacuation route and the escalation line stay anchored to the spot on site. The drill is about their post and not a slide about somebody else's.

For the supervisor

A pass mark with a record behind it

A score is recorded with the date and the scenario. A supervisor can see who has run it and who has not — before an assessor asks.

For the director

The elective can be evidenced

The trainee list comes out in the five fields the checklist reads. The link between the training your officers did and the box your assessor ticks stops being a shoebox of attendance sheets.

These are descriptions of the work the training addresses. They are not client results and not a promised saving.

What the officer does, in order

One run, start to record

About ten minutes at the post, on the officer's own phone, with a supervisor on site.

Choose one of the three programmes

The checklist lets an agency build its package on any one of three basic programmes. This package is built on Handle Security Incidents and Services.

Run it on the site, not in a room

The officer stands at the real alarm panel and scans the marker. The AR layer draws the alarm location, the route and the escalation prompt onto the live camera image.

Answer six decisions

One at a time, four options each, feedback after every one with the reasoning in a single line.

Sign the record

The run is written to the agency's training record: name, last four characters of NRIC or FIN, provider, course title, date. Plus the score and the time on task.

Print the list for the assessor

The trainee list exports as a list or a file with exactly the five fields, in the checklist's order.

The trainee list

The run is written to the agency's list in the five fields the checklist reads.

This page is the course. The run itself is on the player: open the scenario - the practice run needs no camera.

A completed run produces one row, in these five fields

The trainee list is what the assessment reads, so it carries exactly the five fields the checklist names - not a summary, not an attendance sheet.

The five fields a SACE assessor reads, plus the score and the time on task kept in the agency's own record.
FieldWhat it carries
NameAs written in the agency's own staff record. Nothing else is stored about the officer.
NRIC / FINThe last four characters only. The full number is never entered and never leaves the phone.
Training providerWhichever name the checklist route puts here: the agency's own name when the agency delivers the training in-house, or the service provider's name when a provider delivers it - in that case the checklist also asks the agency to submit the provider's invoice showing simulation training was used. The field is left blank on purpose: it is typed, not assumed.
Course titleStates the technology: the training programme or session plus Augmented Reality (AR) Simulation Training.
Date of trainingThe date the run was completed, written from the device at the time of the run.

The score, the scenario, the site and the time on task stay with the agency's record. A failed run is a re-run, not a mark against an officer - the house standard is 80 per cent, which is a fair bar for six decisions, and what counts here is the run that is completed and recorded - not a mark against anyone.

What this package does not claim

The limits, stated on the page rather than found later

Every course here is honest about what it is and what it is not, because a package that oversells itself is the one that lets an agency down in front of an assessor. Read these before you book anything.

  • The package is a training and evidence product. It does not replace the agency's own post orders, its escalation matrix, or the SCDF and Police response to a real incident.
  • AR overlays track the marker in the phone's image. They do not measure the room in three dimensions, and they are not a substitute for a site walk with a supervisor.
  • This is an in-house training package. The training provider line on the trainee list is the agency's own name — that is what the checklist's in-house route means.

Questions about this course

Straight answers

Do we need a headset?
No. The AR runs in the phone's browser using the rear camera — the marker is a printed code that you put up. A headset is not required for the simulation. The checklist's own definition of AR is about digital content added to the real world, which a phone camera does.
Does an officer need special training to use it?
No. They scan the marker on their own phone, answer six questions and finish. Onboarding is the same five minutes whether it is their first day or their fifth year.
What exactly lands in the training record?
The five fields the checklist names: name, the last four characters of NRIC or FIN, training provider, course title with the technology stated, and the date. The score, the scenario, the site and the time on task stay in the agency's own record with it.
Is the record fair to the officer?
It draws the line where the law does. The name as written in the staff record. Only the last four characters of the identity number. That is what the checklist asks for. A pass standard of eighty per cent is a fair bar for a six-decision drill. A failed run can simply be re-run.

Course 1 of 3 · Handle Security Incidents and Services

Run it on your site before your officers do

Fix one marker at the real point, open the player on a phone, and see whether the overlay holds where your officers actually stand. That is a fair test, and it takes three minutes.

Corporate pricing on request. Course funding application status: pending.