For the officer
You handle other people's details every shift
One rule covers nearly everything. If you would not read it out to a stranger at the barrier, do not type it into an AI tool. Fifteen minutes, six real examples.
Introduction to AI · session 4 of 4
Some things never go into the tool
Every typed detail leaves your phone and your post. This session is the short list of what never goes in - and what to do instead.
Six decisions on private details at work: an IC number, a visitor's phone number, site access codes, camera layouts, real names in an incident draft. A colleague asking you to check something confidential.
Corporate pricing on request. Course funding application status: pending.
Session4 of 4 in Introduction to AI
Decisions6, one correct answer each
Marker1 printed point at the desk
Recordthe five fields, same as every run
The scenario
Keeping people's private details out of AI tools at work
Personal details are not heavy. One IC number, one phone number, one address, typed once into a phone app that a hundred people built and none of them local.
The officer is rarely trying to break a rule. They are trying to be helpful: fix a form, translate a message, tidy a report. That is exactly why the rule has to be short enough to remember at the desk.
If you would not read it out loud to a stranger at the barrier, do not type it into an AI tool. Everything in this session hangs on that one sentence.
The six decisions are the ones that actually go wrong on a quiet shift. They are, in the order the run puts them:
- An IC number typed into a phone app
- A visitor's phone number in a translation request
- Site access codes and gate codes
- A camera layout or a patrol route
- Real names and units in a report draft
- A colleague asking you to check something confidential
What changes, and for whom
Three people, three different changes
For the supervisor
This is where an agency gets into trouble
An officer pasting a resident's details into a phone app is a privacy incident, not a shortcut. This session states the line plainly, before it is crossed.
For the agency
Your duty of care travels with the officer's phone
Personal details typed into a public AI tool leave your control. The session gives every officer the same rule, so the mistake is not discovered by a complaint.
These are descriptions of the work the training addresses. They are not client results and not a promised saving.
What the officer does, in order
One run, start to record
About ten minutes at the post, on the officer's own phone, with a supervisor on site.
Scan the marker at the desk
One printed marker at the site office desk, where the typing actually happens.
Work six real cases
An IC number, a phone number, an access code, a camera layout, a draft with real names, and a colleague's request.
Learn the one rule
If you would not read it aloud to a stranger at the barrier, it does not go into the tool. The overlay shows where that detail would end up.
Write the record
One row, the same five fields as every run in the department.
The trainee list
Every session writes the same record, so four sessions make one page of that officer's training history, and the same five fields are asked of the newest officer and the most senior one - which is the part of it that is fair. The run is written to the agency's list in the five fields the checklist reads.
This page is the session. The run itself is on the player: open it here - the practice run needs no camera. It is session 4 of 4 in Introduction to AI.
A completed session produces one row, in these five fields
This is post training, so there is no assessor to satisfy - but the record matters anyway: it is how an agency shows what its officers were trained on, in what order, and when.
| Field | What it carries |
|---|---|
| Name | As written in the agency's own staff record. Nothing else is stored about the officer. |
| NRIC / FIN | The last four characters only. The full number is never entered and never leaves the phone. |
| Training provider | Whichever name the checklist route puts here: the agency's own name when the agency delivers the training in-house, or the service provider's name when a provider delivers it - in that case the checklist also asks the agency to submit the provider's invoice showing simulation training was used. The field is left blank on purpose: it is typed, not assumed. |
| Course title | States the technology: the training programme or session plus Augmented Reality (AR) Simulation Training. |
| Date of training | The date the run was completed, written from the device at the time of the run. |
The record lives on the officer's own phone until it is exported or printed, so the habit is: run it, then save the list. The house standard is 80 per cent, which is a fair bar for six decisions, and a failed run is a re-run rather than a mark against an officer.
What this package does not claim
The limits, stated on the page rather than found later
Every course here is honest about what it is and what it is not, because a package that oversells itself is the one that lets an agency down in front of an assessor. Read these before you book anything.
- This session does not give legal advice and is not a substitute for your agency's privacy policy or its obligations under the PDPA.
- It is not a SACE programme and does not satisfy a licence-renewal requirement.
- It does not cover every tool. The rule it teaches - leave the details out - applies to all of them.
- It does not authorise any use of AI that your agency has prohibited. Agency rules come first.
Questions about this session
Straight answers
Is it allowed to use AI at all with private details?
Not with the details themselves. Do the task with the details left out - ask about the situation, not about the person.
What if the tool says it does not store anything?
You cannot check that from the post, and the setting can change. Treat every typed detail as leaving the site, because that is the safe assumption.
What about my own NRIC?
The same rule. Your details are also personal data, and a security post is not a place to test a new app with them.
Is this a SACE programme?
No. It is post training, and it does not satisfy a licence-renewal requirement.
Introduction to AI · session 4 of 4
Run it on your site before your officers do
Fix one marker at the real point, open the session on a phone, and see whether the overlay holds where your officers actually stand. That is a fair test, and it takes three minutes.
Corporate pricing on request. Course funding application status: pending.